I’m a UX strategist and researcher with more than a decade of experience helping mission-driven organizations understand their audiences, refine their digital products, and communicate their insights more effectively. My work bridges user research, content strategy, and interaction design, with a focus on making complex information accessible to target audiences.
I partner with teams who want thoughtful, data-grounded guidance that moves things in the right direction. Often, there are just a handful of thorny conceptual issues, audience questions, or user flows that will substantially move the needle.
Whether you need help validating a new idea, improving a workflow, or understanding how real users navigate information, I provide straightforward research and recommendations that will help you accomplish your strategic goals.
My background includes:
Conducting moderated and unmoderated user studies and survey analysis
Performing expert reviews and heuristic evaluations for websites and tools
Synthesizing existing research and web analytics into actionable insights
Developing audience models and behavioral archetypes to guide content and product decisions
Collaborating across research, editorial, design, data, and executive teams
Creating conceptual documentation (strategy briefs, personas, user flows, audience frameworks, content maps, etc.)
Designing user interfaces and interface elements (wireframes, prototypes, UX copy)
Making evidence understandable and actionable to stakeholders at all levels
I’m available for short-term engagements, and ongoing advisory work.
If you’re looking for clear thinking, reliable methodology, and a calm, senior partner who knows how to work with complex content, I’m here to help.
